Privacy Policy

We may collect information you submit through enquiry forms, contact forms, newsletter forms, WhatsApp links, email, phone calls, and quotation requests. This may include your name, company name, email address, phone number, location, machine interest, message details, and communication preferences.

We may also receive basic technical information such as browser type, approximate device information, page interactions, analytics events, and website performance data to help us improve the website experience.

We use information to respond to machinery enquiries, share quotations, coordinate machine availability, support inspection or export discussions, send requested updates, improve our catalogue, prevent misuse, and maintain business records.

If you subscribe to email or WhatsApp updates, we use your contact details to send machine arrivals, special deals, and sourcing updates. You may request removal from these updates at any time.

We do not sell personal information. We may share relevant enquiry details with our internal team, service providers, logistics or inspection partners, and machinery sourcing partners only when necessary to respond to your request or support a business transaction.

We may disclose information if required by law, regulation, legal process, or to protect our rights, users, website, and business operations.

We use reasonable technical and organisational measures to protect enquiry and contact information from unauthorised access, misuse, alteration, or loss.

We retain information only for as long as reasonably necessary for enquiry follow-up, business records, legal obligations, dispute resolution, and operational purposes.

Our website may use cookies, analytics tags, and similar technologies to understand page performance, visitor behaviour, campaign effectiveness, and website reliability.

You can control cookies through your browser settings. Some website features may not function optimally if cookies are disabled.

You may contact us to request access, correction, update, or deletion of your personal information, subject to applicable legal and business record requirements.

You may also opt out of promotional email or WhatsApp updates by contacting us using the details below.

Because industrial machinery sourcing may involve international sellers, buyers, inspection teams, and logistics providers, enquiry details may be communicated across regions where necessary for the requested business purpose.